Services provided

We provide residential high, low and dementia care services. Our service allows for ‘Ageing in Place’ which means that there is no need for residents to have to leave the facility should their care needs change.

All resident’s rooms are serviced daily by our environmental services team and care staff.

  • Rooms serviced daily
  • Same day laundry services

Residents can enjoy the convenience of local businesses and the Pascoe Vale RSL is just a 2 minute walk away!

Home features include:

  • Large landscaped gardens that surround our home
  • Chapel
  • Internet hub with volunteer tutors
  • Raised vegetable garden beds
  • Undercover BBQ area
  • Coffee shop
  • Grandpa shed
  • Hairdressing salon
  • Beauty/massage therapy room
  • Snoezelen room
  • Pool table
  • Large screen TV’s in lounge areas throughout the home
  • 3D TV room

 

 

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Ageing-in-place

Our home is recognised as an ageing-in-place facility, meaning you won’t need to find somewhere else to live should your care needs change over time.

Palliative care

Our Palliative Care Program was created by our dedicated Dorothy Impey Home Palliative Care Team. We are proud of what we do to ensure that this challenging time is a special time when memories are possible for both the resident and their family.

The program is frequently monitored and assists staff to ensure that the needs and requests of a resident are being met. Special attention is given to the ambience of the room and we provide special bed linen, bed spreads, pretty live flowers, aromatherapy accompanied with lovely soft music playing in the background that the person can connect with. Attention is given to ensure residents at this time are given the choice of their favourite food. All the care given is focused on what the resident and family would like. Family members are able to stay for support and are well catered for.

We work in conjunction with the Doctors and any other Health Professionals needed at this time.

Our Care Team help to ensure that religious wishes are also met during this time and this may include contacting the clergy to visit and provide pastoral care. Management also support families with funeral arrangements. The program is set up to help our staff understand the needs and wishes of our residents during this important stage in their life. It is a special time when residents, staff and families support each other as we are all family.

Allied health professionals

Our team includes registered nurses and allied health personnel, personal care attendants as well as kitchen, laundry, maintenance, environmental, activities and administration staff. We also provide access to many additional health services and social activities within the building and the broader community.

Enjoy the convenience of in-house professionals at your doorstep. Residents get to know our regularly visiting health professionals, providing a great service and friendly face.

In-house professionals include:

  • General practitioners
  • Physiotherapist
  • Podiatrist
  • Nutritionist
  • Dietician
  • Dentist
  • Optometrist
  • Hearing Australia
  • Reflexologist / massage therapist
  • Counsellor

Meals

Our chef is also a qualified nutritionist and works alongside our dietician to cater to the specific food likes and dietary needs of all residents with delicious and nutritious meals that are prepared fresh daily and on site.  Special diets including texture modified, that some residents need to follow for medical reasons are adhered to very closely.

We have a four-week rotating menu, which is adjusted seasonally. As well as the three main meals a day, we offer morning tea, afternoon tea and supper.

  • Qualified chef/nutritionist
  • In-house dietician
  • Meals prepared fresh daily and on site
  • Four-week rotating menu
  • Alternative choice meals offered

To ensure satisfaction and service, the food menu is discussed at resident food focus groups and resident meetings and residents are encouraged to provide feedback on the meals during these times. Food surveys are also given to residents, which allows them to provide anonymous feedback on the meals if they chose to do so. The menus are reviewed very regularly and are overseen by our dietician.

 

 

Leisure and lifestyle

At the Dorothy Impey Home we offer a diverse leisure and lifestyle program to cater for the many different residents we have living here.

Special events such as our Christmas party, Melbourne cup champagne lunches and viewing of the race on the big screen and other concerts and dances we have at the home are held throughout the year. This also includes cultural and spiritual events such as Anzac Day services.

We have residents that enjoy being a part of our extended family and keep active through involvement in our fundraising efforts by assisting us in making crafts and knitting items for us to sell at our various fundraising stalls held throughout the year.

Bus outings have included the Melbourne Star observation wheel, “Anything Goes” musical, MCG tours and movie luncheons at Hoyts Cinemas.

Regular activities include:

  • Regular bus outings
  • Concerts and Sing-a-longs
  • Walking group
  • Knitting group
  • Weekly hairdressing services available
  • Monthly beautician services available
  • Visiting barber services available
  • Bingo
  • Trivia
  • Daily exercise program
  • Dance aerobics
  • Word, board and card games
  • Poetry corner
  • Arts and crafts
  • Church services and visiting clergy
  • Catholic communion
  • Daily rosary
  • Italian coffee club
  • AFL and Melbourne cup tipping competitions
  • Movie screenings on large projector screen
  • Newspaper delivery service available

It is important to us that we encourage feedback from residents at resident meetings and focus groups on the types of activities and foods they enjoy and how we can improve.

 

 leisure and lifestyle