How do I apply for residency?

To apply for residency at Dorothy Impey Home we request that you supply us with the following:

1. A Dorothy Impey Home residential application (download here)

2. A copy of your Aged Care Assessment Record

3. An Income and Assets Assessment (available from Centrelink or DVA)

Are the bedrooms single rooms?

Yes, all rooms are large single rooms with ample cupboard storage for personal belongings and featuring a private en suite with motion sensored lighting for safety and comfort.

For more information and photos of room accommodation please click here.

Can I inspect the facility?

Yes, tours of Dorothy Impey Home are held on Wednesdays at 2:00 p.m. and Thursdays at 4:00 p.m.

Tours take 30 - 40 minutes on average and there is time for questions at the end. Tour groups have limited numbers and days to ensure we respect the privacy and dignity of our residents, so please ensure you book in advance by calling us on (03) 8102 2400 or click here to use our online booking form.

How long is the waiting list?

Residents get a room for life.

The waiting list will vary depending on how many applications we have on hand at any given time. Also, urgency is an important criteria that we take into consideration when there is a vacancy.

Do you have respite care?

Yes, we have one respite care room, which is available to applicants requiring low level care.

We recommend you contact us as early as possible to make a booking for respite care to ensure it's available for the dates you require. Please ensure you have your aged care assessment record ready upon making a respite booking.

What are the fees and charges?

For information on the fees and charges that may apply please click here.

What is the staffing like?

We match staff that have the right skills mix to meet the care needs of our residents, which can vary from area to area and time of day. There is always a nurse on duty 24/7 and we have many experienced carers. We have catering, environmental and administration staff also looking after our resident needs.

 

How do you manage care?

We have been in business for over 40 years for one reason – meeting the care needs of our residents. We see ourselves as “extended family” and like working with a holistic team comprising residents, families, staff and visiting health professionals. We value your input. The more information we can document about the resident, the better we can be of service.

What is the food menu like?

We have a four-week rotating menu, adjusted seasonally. We have incorporated a dairy-rich, hi-fibre and hi-protein menu, as we have found through past studies this to be beneficial to residents health.

To ensure satisfaction and service, the food menu is discussed at resident food focus groups and resident meetings and residents are encouraged to provide feedback on the meals during these times. Food surveys are also given to residents, which allows them to provide anonymous feedback on the meals if they chose to do so. The menus are reviewed very regularly and are overseen by a dietician.

The catering staff are aware of resident's food likes and dislikes, as well as dietary and cultural requirements, allergies and eating abilities. Alternatives are offered if a resident does not like a particular food.

All menus are reviewed to meet dietary and nutritional standards. Our chef and dietician work together to ensure resident nutritional care needs are met.

What external services are available?

Our weekly visiting hairdresser uses our on-site hairdressing salon, which means residents are able to have hairdressing services available to them from the comfort of home. Residents are also welcome to see our visiting barber and beauty therapist.

Visiting clergy and church services are also available to residents.

We also have a wide range of visiting allied health professionals including:

  • General practitioners
  • Physiotherapist
  • Podiatrist
  • Nutritionist
  • Dietician
  • Dentist
  • Optometrist
  • Hearing Australia
  • Reflexologist / massage therapist
  • Counsellor

Do you have pets?

Yes, Goldfish, Chickens, Birds, Rabbits and visiting Dogs.